Service & Support

ASI Mining has a global presence with its headquarters located in North America (Mendon, Utah) and its Autonomous Haulage System (AHS) support center located in Perth, Australia. ASI Mining's support resources are combined with Epiroc's global customer center locations allowing for AHS support to over 150 countries worldwide. This includes all levels of support including front end project planning, operational readiness support, deployment, optimization, training, safety, risk management, and AHS site support options. Customers can choose between Tier 1, Tier 2, or Tier 3 site support options as well as parts warehousing and logistical support.

A successful AHS project is heavily reliant on the operational readiness of the mine site. Epiroc and ASI Mining develop a true partnership with customers to equip them with the knowledge and understanding of roles and responsibilities that make AHS implementation productive and successful. Using ASI Mining's blueprints for deploying AHS along with training and support will help ensure all customers have the base foundation needed to scale quickly and safely. Support for all stages of deployment and operation are offered 24 hours a day, 365 days a year.

Trucks in the shop getting a retrofit

Support Center Locations

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Support Center

Denver, Colorado, USA

Hosted by Epiroc, ASI Mining's authorized global dealer.

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Support Center

Mendon, Utah, USA

ASI Mining Headquarters.

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Support Center

Toronto, Ontario, Canada

Hosted by Epiroc, ASI Mining's authorized global dealer.

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Montreal, Qu├ębec, Canada

Hosted by Epiroc, ASI Mining's authorized global dealer.

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Support Center

Hemel Hempstead, England

Western Europe | Essen Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Essen, Germany

Western Europe | Essen Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Prague, Czech Republic

Central European Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Oslo, Norway

Northern European Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Stockholm, Sweden

Nordics | Baltics Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Helsinki, Finland

Northern European Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Moscow, Russia

Russia. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Nur-Sultan, Kazakhstan

Central Asian Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Ulaan Baatar, Mongolia

Mongolian Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Seoul, South Korea

South Korea. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Tokyo, Japan

South Korea | Japan Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Nanjing, China

Greater China Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Bangkok, Thailand

Southern Asia (North) Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Pune, India

Greater India Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Support Center

Nairobi, Kenya

Eastern Africa Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Johannesburg, South Africa

Southern Africa Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Obuasi, Ghana

Ghana Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Bamako, Mali

Western Africa, Burkina Faso | Mali Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Jakarta, Indonesia

Southern Asia Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Perth, Australia

Greater Australian Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Istanbul, Turkey

Middle Eastern Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Madrid, Spain

Iberian Peninsula Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Milan, Italy

Southern Europe | North African Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Mexico City, Mexico

Central American Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Bogota, Columbia

South America (North) Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Lima, Peru

South America (Andes) Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Sao Paulo, Brazil

Brazilian Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Santiago, Chile

Chilean Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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Buenos Aires, Argentina

South American (South) Region. Hosted by Epiroc, ASI Mining's authorized global dealer.

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